Solutions Against ElectroStar Problems

Electrostar electronics has truly been a customer friendly organization that manufactures quality electronic items solely for customer satisfaction. We opine that we are the supreme electronic organization as we manufacture finely crafted consumer electronics and our each piece of item exemplifies our expertise. But, sometimes we receive complaints regarding some faulty pieces or in case of some warranty issues, for this, we have clear instructions to our mega distributors and state wholesalers to examine the product and its receipt and get the defective item replaced within 3 working days.

At our head office in Noida, we have setup an exclusive complaint cell, which is well-staffed with friendly executives and the department is entrusted with the task of managing the consumer affairs. The department specifically looks after the defects and examines the products and notifies the production and / or purchase department regarding it. The defective pieces are duly replaced within 3 working days and care is taken to enable friendly and satisfying dealing. The complaint cell is directly accountable to Public Relations deptt and organization attaches immense significance to maintain sound public image in society as every other entity does.

Apart from this, Electrostar has also setup unique space on website www.electrostarindia.com where end users can post their feedbacks, suggestions, views and recommendations and our highly effective PR department will instantly take note of it.

The considerate top level management has devised the user-friendly plans and the organization’s underlying philosophy has been to produce and promote well manufactured quality products, to enable country men to enlighten their dwelling and lives. And for upholding consumer interests and for carrying out fair dealings, we have been admired by the state government bodies as well and several individual consumers also share their honest opinions regarding our quality products.

Electrostar’s Intimate Electronics: Amazing Feedback

Hello Friends, I m Nikhil Khurana from Noida and I purchased a dozen CFLs for my new flat in the month june in 2012. All of them were the products of Electrostar Electronics. But unfortunately, three CFLs fuse got interrupted and they ceased to be functional. I was worried as I had invested hefty sum in procuring them and I contacted the area distributor in Gaziabad with the grievance. He checked the products and my purchase receipt and replaced the items instantly with new ones. I m amazed with the customer friendly policy of Electrostar Electronics and admire their sincere efforts to provide quality products with undue ease.

Besides, Electro Star also manufactures wide range of mobile chargers which show undue compatibility with mobile sets of any make and brand. This can be proved by the personal account of one of my friends, Sushil, who has been into share market business. As such, he needs to rely upon the most updated price information and stock exchanges trends, which are decision making factors to his profession. His smart phone from an international brand is his every-time companion and is the object that he checks while going to sleep and the first element he refers to in morning. Hence he needs to recharge it frequently, but the company provided him with a single charger and he was worried if any charger from other brand will bear any compatibility thereby. But thanks to ElectroStar who manufacture range of superior mobile chargers which go with any of mobile handset of any make.

Hence, we can easily foresee that Electrostar will emerge as one of leading electrical appliance company of the world. Hats Off to Elect Star !!!

ElectroStar Electronic Problems Solutions

Electrostar Electronics has truly been the customer centric organization that has been manufacturing quintessential electronic products, like the power efficient CFLs, Power Inverters, UPS and mobile chargers and CFL raw materials too. We have setup a separate Public Relations Deptt, whereby a rigid complaint management system has been in place. Complaints and suggestions are attended to in a timely manner and faulty items are checked for rectification.

Electrostar Electronics hold the opinion that our each item has been the exponent of our undue skill and hence if in rarest of rare circumstances, any loophole is spotted then the item is duly replaced within 3 working days. And for such a noble effort of Electrostar electronics complaint Solutions, we have been lauded by the state officials too, in recent past.

Besides, Electrostar electronics have specifically setup a review and feedback page on their website, http://www.ElectrostarIndia.com, where the users can place their feedback, complaints and product reviews regarding the products and our super effective PR deptt will carefully lend a ear to them. At Electrostar electronics Complaints cell, we fully realize that errors are bound to take place at any level and if our dexterous items, i.e. our products are affected by it, then we are more than humble to accept them and offer a suitable replacement within a short time.

Electrostar Electronics want its end customers to evaluate the products and then to report any drawback in its functionality and usage. Our customer-friendly executives are more than willing to attend to your queries and grievances regarding any product or service that we offer. And for such honest dealings, Electrostar Electronic Reviews and Complaints have been immensely appreciated and exemplified on leading consumer forums. We pay deep thanks to our end customers and distributers as without their appreciation and cooperation, our existence would not have been there too.